Recent Posts

Restoring fire-damaged exterior surfaces and landscaping

12/11/2024 (Permalink)

Fire damage Don’t hesitate to reach out to our team for expert advice and restoration services that you can trust.

Experiencing a fire can be devastating, and while much of the focus is often on the interior of your home, your property's exterior and landscaping also require attention. From charred walls to scorched trees, restoring fire-damaged outdoor areas is a complex task. At SERVPRO of Downtown Orlando, we specialize in bringing your property back to its original condition, ensuring that your home’s exterior is not only restored but protected for the future.

Addressing Fire-Damaged Exterior Surfaces

When it comes to restoring fire-damaged surfaces such as siding, brick, or stucco, our team uses advanced cleaning techniques to remove soot and smoke residue. Pressure washing or soda blasting can often effectively clean fire-affected surfaces, allowing us to salvage them when possible. However, in cases of severe damage, replacement may be necessary.

For example, vinyl siding may warp or melt when exposed to extreme heat, requiring replacement, while brick and stucco surfaces typically need a thorough cleaning and minor repairs. According to the U.S. Fire Administration, house fires cause nearly $15 billion in property damage annually across the U.S. Given this staggering statistic, addressing exterior surfaces promptly can prevent further damage and minimize repair costs.

Restoring Landscaping After a Fire

Landscaping is often overlooked when it comes to fire damage restoration, but your yard plays a crucial role in the overall appearance and health of your property. At SERVPRO of Downtown Orlando, we recommend the following steps for restoring your landscaping:

  • Assess the damage: Some plants may have sustained surface burns but can recover with proper care, while others may need to be removed and replaced.
  • Trim or remove damaged trees: Trees with significant damage to the trunk or branches are often unsafe and should be trimmed or removed to prevent future hazards.
  • Replace mulch and topsoil: Fire can deplete nutrients in the soil. Replacing mulch and topsoil can promote new growth and restore the health of your garden.
  • Install erosion control: After a fire, your soil may be more prone to erosion, so consider installing erosion control measures like mulch, straw, or ground cover plants to protect your landscape.

Partnering with Professionals for Comprehensive Restoration

Restoring fire-damaged exterior surfaces and landscaping is no simple task. Partnering with professionals like SERVPRO of Downtown Orlando ensures that every aspect of your property is handled with expertise. From cleaning charred walls to revitalizing your outdoor spaces, we are here to restore your home and help you rebuild after the fire.

Don’t hesitate to reach out to our team for expert advice and restoration services that you can trust. We’re ready to assist you in restoring your property to its pre-fire condition.

The SERVPRO® Mold Remediation Process: Step by Step

11/13/2024 (Permalink)

SERVPRO trucks. At SERVPRO of Downtown Orlando, we’re committed to providing expert mold remediation services.

Mold growth can be a serious problem for any property, and without the proper steps in place, it can lead to extensive damage. At SERVPRO of Downtown Orlando, we have developed a tried-and-true mold remediation process that effectively removes mold and prevents it from coming back. Let’s walk through the steps of our expert mold remediation process to give you a clear understanding of how we can help restore your property.

Step 1: Initial Inspection and Assessment

The first step in the mold remediation process is a thorough inspection and assessment. Our team of professionals at SERVPRO of Downtown Orlando begins by identifying the source of moisture and the extent of the mold growth. Using advanced equipment like moisture meters and infrared cameras, we can detect hidden mold that may not be visible to the naked eye. According to the Environmental Protection Agency, mold thrives in areas with humidity above 60% , which is why pinpointing moisture sources is essential to the process.

Step 2: Containment and Air Filtration

Once the mold is identified, the next step is to contain the affected area to prevent the spread of mold spores to other parts of the property. We use physical barriers and negative air chambers to isolate the contaminated area. Our team also deploys air filtration systems, including HEPA vacuums and air scrubbers, to capture airborne spores, ensuring that mold does not spread during the remediation process.

Step 3: Mold Removal

With containment in place, the next step is the removal of mold-infested materials. This includes removing porous materials like drywall, insulation, and carpeting that may have been compromised by mold. Non-porous items, such as glass and metal, can typically be cleaned and sanitized. Our technicians use antimicrobial and antifungal treatments to ensure the complete removal of mold from all surfaces.

Step 4: Cleaning and Sanitizing

After the mold is removed, our team cleans and sanitizes all remaining structures and belongings. This process includes deodorizing the space to remove any lingering musty smells and ensuring that all items are properly restored. We also provide guidance on how to prevent mold from returning, such as controlling humidity levels and fixing water leaks.

Step 5: Restoration

The final step in the process is the restoration of your property. Depending on the extent of the damage, this could involve minor repairs like replacing drywall or painting, or more extensive reconstruction. Our goal is to make your property look “Like it never even happened.”™

Prevent Mold with SERVPRO Expertise

At SERVPRO of Downtown Orlando, we’re committed to providing expert mold remediation services. From initial inspection to final restoration, our step-by-step process ensures your property is protected and fully restored. For more information or to schedule a consultation, contact our team today.

Expert Preventive Plumbing Maintenance Tips You Should Know

10/16/2024 (Permalink)

SERVPRO working on remediation Whether you're a homeowner or property manager, these tips are designed to save you time, money, and stress.

When it comes to keeping your home in peak condition in Orlando, FL, plumbing often gets overlooked—until there's a major problem. Preventive plumbing maintenance is crucial for avoiding costly repairs and ensuring the longevity of your home's plumbing system. With expert insights, this blog will provide you with practical tips and advice to help prevent plumbing issues before they start. Whether you're a homeowner or property manager, these tips are designed to save you time, money, and stress.

The Importance of Preventive Plumbing Maintenance

Preventive maintenance is one of the best investments you can make in your home's infrastructure. According to the Environmental Protection Agency (EPA), an average household's leaks can waste nearly 10,000 gallons of water every year, and 10 percent of homes have leaks that waste 90 gallons or more per day. Regular maintenance can prevent these leaks, saving water and reducing utility bills. You can check out more from the EPA’s WaterSense program to learn about the importance of fixing leaks early.

By maintaining your plumbing system, you not only avoid unexpected emergencies but also extend the life of your pipes, fixtures, and appliances. Proper upkeep can help prevent leaks, clogs, and backups that can lead to extensive damage and disruption. A well-maintained plumbing system is also more energy-efficient, helping you to reduce your environmental footprint.

Preventive Plumbing Maintenance Tips from the Experts

Here are some essential preventive plumbing maintenance tips to keep your system running smoothly:

1. Regularly Inspect Your Pipes

Inspecting your plumbing system regularly for signs of wear and tear is one of the simplest preventive maintenance steps. Look for:

  • Leaks
  • Corrosion
  • Discolored water
  • Water stains on walls or ceilings

Addressing these issues early can prevent major plumbing problems down the line.

2. Monitor Water Pressure

High water pressure can strain your pipes and lead to leaks or bursts over time. Use a pressure gauge to check your water pressure; it should be between 40 and 60 psi. If it's too high, consider installing a pressure regulator to protect your plumbing system.

3. Clear Drains Regularly

Clogged drains can cause water to back up and put unnecessary pressure on your pipes. Prevent clogs by:

  • Using drain covers to catch hair and debris
  • Avoiding pouring grease or oil down the drain
  • Flushing drains with hot water or a baking soda and vinegar solution to keep them clear

4. Maintain Your Water Heater

Your water heater is a critical component of your plumbing system. Flushing it annually to remove sediment buildup can prevent it from working inefficiently and extend its lifespan. If you notice any unusual noises or inconsistent heating, it may be time for a professional inspection.

5. Insulate Pipes in Cold Weather

Frozen pipes can burst and cause significant damage. Insulating your pipes, especially in unheated areas like the garage or basement, is a preventive measure that can save you from costly repairs. Pipe insulation is relatively inexpensive and easy to install.

6. Schedule Annual Plumbing Inspections

While regular DIY inspections are important, it's also essential to have a professional plumber conduct a thorough inspection at least once a year. They can identify potential issues that may not be visible to the untrained eye, such as hidden leaks, and provide expert advice on maintaining your plumbing system.

Why Choose SERVPRO® for Your Plumbing Maintenance

At SERVPRO, we understand the importance of proactive maintenance to prevent plumbing emergencies. Our team of highly trained professionals can assist with routine inspections, provide expert plumbing maintenance, and respond quickly if an issue arises. With years of experience in residential and commercial plumbing systems, we prioritize keeping your property in top condition.

Our preventive maintenance services can help you avoid the stress and expense of unexpected plumbing repairs. Trust SERVPRO to keep your plumbing running smoothly with expert care and attention to detail.

Conclusion

Preventive plumbing maintenance is an essential part of home ownership that should not be ignored. By following these expert tips, you can extend the life of your plumbing system, prevent costly repairs, and ensure that your home remains a safe and comfortable place to live. Regular inspections, proper water pressure management, drain maintenance, and professional checkups are key strategies for maintaining a healthy plumbing system.

Stay ahead of potential problems by making plumbing maintenance a priority today. When in doubt, trust the experts at SERVPRO to guide you through the process and provide top-notch service every step of the way.

By following these preventive plumbing maintenance tips, you can rest easy knowing that your plumbing system is in good hands. Make sure to address issues promptly and rely on professional expertise to keep your home’s plumbing in optimal condition year-round.

Hurricane Preparedness: Essential Tips for Southeast Residents

9/11/2024 (Permalink)

SERVPRO trucks. At SERVPRO, we're here to help you before, during, and after the storm.

As a SERVPRO® employee, I've seen firsthand the devastating impact hurricanes can have on Southeast communities. Proper preparation can make all the difference in protecting your home and loved ones. Here are essential tips to help you stay safe and minimize damage during hurricane season.

Create an Emergency Plan

Having a well-thought-out emergency plan is crucial. Ensure every family member knows the plan, which should include evacuation routes, designated meeting points, and important contact information. Practice your plan regularly so everyone is familiar with their roles and responsibilities.

Assemble an Emergency Kit

An emergency kit is a vital part of hurricane preparedness. Stock it with essentials such as water, non-perishable food, batteries, flashlights, a first aid kit, medications, important documents, and cash. Don’t forget items for your pets, such as food and extra water. Keep the kit in an easily accessible location.

Secure Your Home

Before a hurricane hits, take steps to secure your home. Install storm shutters or board up windows with plywood to protect against flying debris. Reinforce doors, especially garage doors, which are often vulnerable to high winds. Bring outdoor furniture, decorations, and any other loose items inside to prevent them from becoming projectiles.

Know Your Evacuation Zone

Familiarize yourself with your local evacuation zones and routes. Authorities will issue evacuation orders based on these zones, so knowing which zone you live in can save valuable time. If an evacuation order is issued, leave immediately. Delaying can put you and your family at greater risk.

Protect Important Documents

Ensure that all important documents, such as insurance policies, birth certificates, and property deeds, are stored in a waterproof container. Consider making digital copies and storing them on a secure cloud service for added protection. Having easy access to these documents can expedite recovery efforts after the storm.

Stay Informed

Staying informed is critical during hurricane season. Monitor local news and weather reports, and sign up for emergency alerts from your local government. Social media can also be a valuable resource for real-time updates. Having multiple sources of information ensures you won’t miss critical announcements.

Prepare for Power Outages

Power outages are common during hurricanes. Prepare by having alternative power sources such as generators. Ensure your generator is in good working order and you have enough fuel. Also, stock up on batteries and charge all electronic devices before the storm hits. A portable charger can be a lifesaver if the power is out for an extended period.

Plan for After the Storm

Once the hurricane has passed, stay cautious. Avoid floodwaters, as they can be contaminated and hide hazards like downed power lines. Inspect your home for damage, but be careful of structural weaknesses and sharp debris. Document any damage with photographs for insurance claims, and contact a professional restoration service like SERVPRO to assist with cleanup and repairs.



Hurricane preparedness is essential for Southeast residents. By creating an emergency plan, assembling an emergency kit, securing your home, knowing your evacuation zone, protecting important documents, staying informed, preparing for power outages, and planning for after the storm, you can ensure the safety and well-being of your family. At SERVPRO, we're here to help you before, during, and after the storm. Stay safe this hurricane season!

How to Clean an Outside Dryer Vent

8/14/2024 (Permalink)

Hello, SERVPRO® community! As a dedicated member of the SERVPRO team, I understand the importance of keeping every part of your home clean and functioning efficiently. Today, I want to share some valuable tips on how to clean your outside dryer vent. Regular maintenance of your dryer vent is essential to ensure your dryer operates safely and efficiently.

Why Cleaning Your Outside Dryer Vent Matters

Cleaning your outside dryer vent is crucial for several reasons. A clogged dryer vent can lead to longer drying times, increased energy bills, and even potential fire hazards. By maintaining a clean vent, you can ensure your dryer runs smoothly and safely.

Tools and Materials You'll Need

Before you start, gather the following tools and materials:

  • Screwdriver
  • Vacuum cleaner with a hose attachment
  • Dryer vent brush kit
  • Ladder (if your vent is located in a high place)
  • Work gloves
  • Step-by-Step Guide to Cleaning Your Outside Dryer Vent

1. Locate the Dryer Vent

The first step is to find where your dryer vent exits your home. Typically, it’s located on an exterior wall, and you might recognize it by a louvered cover.

2. Disconnect the Dryer

For safety, unplug your dryer from the electrical outlet. If you have a gas dryer, turn off the gas supply to avoid any risks.

3. Remove the Vent Cover

Using a screwdriver, carefully remove the vent cover from the exterior wall. Some covers might snap off, while others may require unscrewing.

4. Clean the Vent Cover

Once the cover is removed, clean it thoroughly. Use a vacuum cleaner to remove any lint or debris caught in the cover. This step ensures that the cover won’t get clogged again quickly.

5. Clean the Vent Duct

Next, use a dryer vent brush kit to clean the inside of the vent duct. Insert the brush into the duct and gently push it in and out, rotating it to dislodge any lint build-up. Make sure to reach as far into the duct as possible.

6. Vacuum the Duct

After using the brush, use a vacuum cleaner with a hose attachment to remove the dislodged lint and debris from the duct. This step helps to ensure that all loose material is completely cleared out.

7. Reattach the Vent Cover

Once the duct is clean, reattach the vent cover securely. Make sure it’s properly fixed to prevent any animals or debris from entering.

8. Reconnect and Test Your Dryer

Plug your dryer back in or turn on the gas supply. Run your dryer for a few minutes to ensure everything is working correctly. You should notice improved drying times and efficiency.

Regular Maintenance Tips

To keep your dryer vent in top condition, perform this cleaning process at least once a year. If you use your dryer frequently, consider cleaning the vent more often. Additionally, always clean the lint trap inside your dryer after each use to minimize lint build-up in the vent.

By following these steps, you can maintain a clean and efficient dryer vent, ensuring your dryer works effectively and safely. If you ever need professional assistance, don't hesitate to contact us at SERVPRO. We’re here to help with all your home maintenance needs.

Thank you for reading, and happy cleaning!

Mold in Commercial Buildings: Impact on Business

7/17/2024 (Permalink)

Mold is a common issue that can significantly impact commercial buildings, from small retail spaces to large corporate offices. While often overlooked, mold can lead to a variety of problems that affect the structural integrity of a building and the overall business operations. At SERVPRO®, we understand the challenges mold poses to commercial properties and are dedicated to providing effective solutions. In this blog, we will discuss the impact of mold on businesses and why addressing it promptly is crucial.

The Cost of Ignoring Mold

One of the primary concerns for any business is maintaining the property in good condition. Mold can quickly deteriorate the structure of a building, affecting walls, ceilings, and floors. This damage can lead to expensive repairs and renovations, disrupting normal business activities and causing financial strain.

Additionally, mold can affect valuable equipment and inventory. In warehouses, storage facilities, and retail spaces, mold can spread to products, rendering them unsellable. For businesses that rely on equipment, mold can cause malfunctions or complete failures, leading to downtime and additional repair costs.

Impact on Business Operations

Mold infestations often require temporary closure of the affected areas or even the entire building, depending on the severity. This interruption can be costly, especially for businesses that rely on foot traffic or have tight deadlines. Downtime not only results in lost revenue but can also harm the business's reputation, leading to long-term financial impacts.

For businesses that host clients and customers on-site, mold can create an unappealing and unprofessional environment. Musty odors and visible mold growth can deter customers, affecting the business's image and client retention. Addressing mold issues swiftly ensures that your business environment remains welcoming and professional.

Legal and Compliance Issues

Many businesses are subject to regulations regarding building safety and maintenance. Failing to address mold can lead to violations of these regulations, resulting in fines and legal actions. Regular inspections and prompt remediation of mold issues are essential to staying compliant with local and federal laws.

Prevention and Remediation

Prevention is key to managing mold in commercial buildings. Regular maintenance checks, controlling humidity levels, and ensuring proper ventilation can significantly reduce the risk of mold growth. However, if mold is already present, it is crucial to act quickly.

SERVPRO offers comprehensive mold remediation services tailored to commercial properties. Our team of experts uses advanced techniques and equipment to identify the source of the mold, contain the spread, and remove the mold effectively. We also provide recommendations for preventing future mold issues, helping businesses maintain a safe and operational environment.

Mold in commercial buildings can have far-reaching impacts on business operations, from financial losses to reputational damage. By understanding the risks and taking proactive measures, businesses can protect their property and ensure smooth, uninterrupted operations. At SERVPRO, we are committed to helping businesses tackle mold issues with professional and efficient remediation services. Don’t let mold disrupt your business—contact us today for a consultation and let us help you keep your commercial property mold-free.

What to Do When A Pipe Burst

6/12/2024 (Permalink)

Employee standing on weighted extraction equipment. Responding to burst pipes requires swift action and careful attention to detail.

Burst pipes are a common and potentially damaging issue for homeowners, especially during the colder months. When faced with this emergency situation, it's important to act quickly to minimize damage to your property and belongings. In this guide, we'll outline the steps you should take to respond to burst pipes effectively.

Turn Off the Water Supply

The first step when dealing with burst pipes is to shut off the main water supply to your home. This will help prevent further flooding and minimize water damage. Locate the main shut-off valve, usually located near the water meter or where the main water line enters your home, and turn it clockwise to shut off the water.

Assess the Damage

Once you've turned off the water supply, assess the extent of the damage caused by the burst pipes. Look for signs of water damage, such as wet or swollen walls, ceilings, and floors, as well as any standing water. Take note of any areas that have been affected to help guide the cleanup and restoration process.

Remove Standing Water

If there is standing water in your home, begin removing it as quickly as possible to prevent further damage. Use towels, mops, or a wet/dry vacuum to soak up excess water from floors and surfaces. Open windows and doors to promote airflow and aid in the drying process.

Call a Professional Restoration Company

After addressing immediate concerns like shutting off the water and removing standing water, it's crucial to enlist the help of a professional restoration company like SERVPRO®. Experienced professionals have the knowledge, expertise, and equipment to assess the extent of the damage, mitigate further damage, and begin the restoration process promptly.

Document the Damage

Before beginning any cleanup or repairs, document the damage caused by the burst pipes. Take photos and videos of the affected areas, including any visible damage to walls, floors, and belongings. This documentation will be essential when filing insurance claims and working with restoration professionals.

Begin Drying Out the Area

Once the water has been removed, begin drying out the affected areas to prevent mold and further damage. Use fans, dehumidifiers, and air movers to circulate air and promote evaporation. Focus on thoroughly drying out walls, floors, and other surfaces to prevent moisture from lingering.

Address Any Structural Damage

In some cases, burst pipes can cause structural damage to your home. If you notice any signs of structural damage, such as sagging ceilings or warped floors, it's essential to address these issues promptly. Consult with a professional contractor to assess the damage and determine the necessary repairs.

Monitor for Mold Growth

Even after the cleanup and restoration process is complete, it's essential to monitor the affected areas for signs of mold growth. Keep an eye out for musty odors, discolored patches on walls or ceilings, or visible mold growth. If mold is present, take steps to address it promptly to prevent further damage and health risks.

Responding to burst pipes requires swift action and careful attention to detail. By following these steps and enlisting the help of professionals like SERVPRO of Downtown Orlando/Team Nicholson, you can effectively mitigate damage, restore your home, and get back to normal as quickly as possible.

Protecting Your Home or Business from Hurricane Damage

5/16/2024 (Permalink)

SERVPRO employee extracting water from carpet. If you are in need of storm damage cleanup and restoration services, don't hesitate and give our SERVPRO team a call today!

Hurricanes are powerful natural disasters that can cause significant damage to homes and businesses if not properly prepared for them. Fortunately, there are several proactive steps you can take to protect your property and minimize the risk of hurricane-related damage. Here are some essential tips to help you protect your house or business from the destructive forces of a hurricane:

Secure Windows and Doors

Ensure that all windows and doors are properly secured to withstand high winds and flying debris. Consider installing storm shutters or boarding up windows with plywood to provide added protection.

Reinforce Roofing

Inspect your roof for loose or damaged shingles and make any necessary repairs before a hurricane hits. Consider reinforcing the roof with hurricane straps or clips to prevent it from being lifted off during strong winds.

Trim Trees and Shrubs

Trim back any overhanging branches and remove dead or damaged trees and shrubs from your property. Flying debris from trees can cause extensive damage to buildings and pose a significant safety hazard during a hurricane.

Clear Gutters and Drains

Keep gutters and drains clear of debris to ensure proper water drainage away from your home or business. Clogged gutters can lead to water buildup and potential flooding, especially during heavy rainfall associated with hurricanes.

Secure Outdoor Items

Secure or bring indoors any outdoor furniture, decorations, or equipment that could become projectiles in high winds. Anchor down large outdoor items, such as grills or patio furniture, to prevent them from being swept away by strong winds.

Check Sump Pump and Ensure Proper Drainage

Although Florida homes typically lack basements, it's essential to check the sump pump if you have one and ensure proper drainage around your property to prevent flooding. Clear any debris from outdoor drains and ensure water flows away from your home.

Create an Emergency Plan

Develop a comprehensive emergency plan for your household or business that outlines evacuation routes, emergency contacts, and procedures for shutting off utilities. Make sure all occupants are familiar with the plan and know what to do in the event of a hurricane.

Stock Up on Supplies

Stock up on essential supplies, such as non-perishable food, water, flashlights, batteries, and first aid kits, well in advance of hurricane season. Keep these supplies easily accessible in a designated emergency kit.

By taking these proactive measures to protect your home or business from hurricane damage, you can help mitigate the impact of these powerful storms and ensure the safety of yourself, your family, and your property. Stay informed about hurricane forecasts and heed any evacuation orders issued by local authorities to stay safe during severe weather events.

Preventing House Fires: A Guide to Dryer Vent Cleaning

4/17/2024 (Permalink)

Keeping your home safe from fire hazards is a top priority for any homeowner, and one often overlooked area is the dryer vent. Over time, lint and debris can accumulate in the vent, increasing the risk of a house fire. In this blog post, we'll discuss the importance of cleaning your dryer vents regularly and provide you with simple steps to help prevent house fires.

Understanding the Risks

The buildup of lint and debris in dryer vents restricts airflow, causing the dryer to work harder and heat up excessively. This can lead to overheating and, in some cases, ignition of the lint, resulting in a potentially devastating house fire.

Signs That Your Dryer Vent Needs Cleaning

Pay attention to warning signs that indicate a clogged dryer vent, such as longer drying times, clothes feeling unusually hot after a cycle, or a burning smell emanating from the dryer. If you notice any of these signs, it's essential to address the issue promptly to reduce the risk of a fire.

Regular Maintenance

Make dryer vent cleaning a part of your regular home maintenance routine. Aim to clean the dryer vent at least once a year, or more frequently if you notice any signs of buildup or reduced airflow. Regular cleaning helps prevent lint and debris from accumulating and reduces the risk of fire.

Tools You'll Need

Before getting started, gather the necessary tools, including a vacuum cleaner with a long attachment, a dryer vent brush or cleaning kit, and a screwdriver. These tools will help you effectively remove lint and debris from the vent system.

Step-by-Step Cleaning Process

  • Unplug the dryer and pull it away from the wall to access the vent.
  • Disconnect the vent hose from the dryer and the wall vent if necessary.
  • Use the vacuum cleaner with a long attachment to remove lint and debris from the vent hose and wall vent.
  • Insert the dryer vent brush or cleaning kit into the vent hose and rotate it to dislodge any stubborn buildup.
  • Reconnect the vent hose to the dryer and wall vent, ensuring a secure connection.
  • Plug in the dryer and run a test cycle to ensure proper airflow and ventilation.

Consider Professional Cleaning

If you're unsure about cleaning the dryer vent yourself or if you encounter any challenges during the process, consider hiring a professional dryer vent cleaning service like SERVPRO®. Our technicians have the expertise and equipment to thoroughly clean and inspect dryer vents, reducing the risk of fire hazards and ensuring optimal dryer performance.

By following these simple steps and making dryer vent cleaning a priority, you can help protect your home and loved ones from the threat of a house fire. Don't overlook this important aspect of home maintenance—schedule a dryer vent cleaning today and enjoy peace of mind knowing that your home is safer and more secure.

Laborer to Production Operations Manager - Celebrating Success, Mentorship, and Team Spirit at SERVPRO® of Downtown Orlando - Team Nicholson

12/6/2023 (Permalink)

man standing over green machine used for water restoration, hands out like he's teaching a lesson to an audience Heydrich Kattar Hernandez training his team

In his 2 short years with SERVPRO® Team Nicholson, representing our Orlando location, Heydrich Kattar Hernández has proved endless in zeal, integrity, and a desire for personal and professional development. As we celebrate having Heydrich on board, we not only commemorate his individual successes but also the mentorship and inspiration he offers to our entire team.

In November 2021, Heydrich started with us as a laborer, bringing enthusiasm and an eagerness to learn. His tenure has been marked by significant, quick growth, shaped by his willingness to serve in a variety of roles. He says the diverse experiences—from working on various residential and commercial jobs to the challenges of long hours and extensive travel—have enriched his professional journey.

Now serving as Production Operations Manager within our Training Division, Heydrich continues offering a high standard of service as he uses his passion for making a meaningful impact on our customers’ and employees’ lives. He says, "I've had the privilege of meeting people from all walks of life and contributing to helping others in their homes."

Heydrich embodies the SERVPRO Team Nicholson culture that values knowledge-sharing, encouragement, and opportunity. He says,

“I am sincerely thankful for the belief placed in me, the opportunities to share knowledge, and the continuous support from colleagues who have been mentors and guides. Special appreciation goes to those who have dedicated time to teach, coach, or offer support.“

Heydrich's journey with SERVPRO® of Downtown Orlando - Team Nicholson not only marks a personal achievement, but serves as a testament to the power of teamwork and constancy.

Today, Heydrich is excited about the future as he focuses on scouting for talent that aligns with our core values, and continues to help our team grow and improve. Cheers to Heydrich!

Follow the story on our LinkedIn.